SMS Texting Service: Privacy Policy and Terms & Conditions

Effective Date: 1/09/2025

Privacy Policy

Walton Signage, LTD. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you use our SMS texting service:

Information Collection and Use

We collect information you provide directly to us, such as when you sign up for our services, request customer support, or otherwise communicate with us. This information may include your name, email address, phone number, and any other information you choose to provide.

Mobile Information

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Use of Information

We use the information we collect to:

  • Provide, maintain, and improve our services;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests, and provide customer service;

Sharing of Information

We do not share your personal information with third parties for their marketing purposes without your consent. We may share information about you as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Walton Signage, LTD. or others;
  • With your consent or at your direction.

Your Choices

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

Terms & Conditions

By using our SMS texting service, you agree to the following terms and conditions:

Consent to Receive Messages

You agree to receive messages (appointment reminders, account notifications, etc.) from Walton Signage, LTD. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at [email protected]. You can opt out at any time by replying STOP.

Service Description

Our SMS texting service allows you to receive messages related to your account, appointments, and other notifications. The frequency of messages will vary based on your interactions with us.

Opting Out

You can opt out of receiving messages at any time by replying STOP to any message you receive from us. After you send the message STOP to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending messages to you again.

Help

If you need assistance, you can reply HELP to any message you receive from us or email us at [email protected].

Changes to Terms

We may change these terms at any time. If we make changes, we will notify you by revising the date at the top of the terms and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the terms whenever you access our services to stay informed about our practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this Privacy Policy or these Terms & Conditions, please contact us at [email protected].